Privacy Policy May 2024
This Privacy Policy describes how Little Window East Asian Medicine collects, uses and shares personal information when you use our services.
Information we collect
We may collect personal information that you provide to us when you use our services. This may include:
Contact information such as your name, email address, phone number and mailing address.
Health information, including medical history, symptoms and treatment records necessary to provide acupuncture and herbal medicine services.
Payment information, such as credit card details or other payment method information for billing purposes.
How we use your information
We may use the personal information we collect for the following purposes:
To provide acupuncture and herbal medicine services, including diagnosis, treatment and follow-up care.
To communicate with you about appointments, treatment plans and other administrative matters.
To process payments for services rendered.
To respond to inquiries, requests for information or feedback submitted by you.
To comply with legal and regulatory requirements.
Information sharing
We may share your personal information with third parties in the following circumstances:
With your consent or at your direction.
With service providers, contractors or other third parties who assist us in providing our services and are bound by contractual obligations to protect your information.
As required by law, regulation or legal process, including in response to lawful requests from governmental authorities.
Data security
We take reasonable measures to protect the confidentiality and security of your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your choices
You may choose not to provide certain personal information, but this may limit your ability to use certain features of our services. You may also have the right to access, correct or delete your personal information by contacting us using the information provided below.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time by posting the revised version on our website. Your continued use of our services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.
Contact us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact Lucy James at info@littlewindow.me or on 0459678684.